FAQ

Yes — that's the part we sweat the most. The 5-minute signup quiz asks you to pick three words that describe how you talk to clients (warm, direct, no-nonsense, funny, calm, thoughtful, or whatever you write in). Every caption we generate uses those settings, your market, your name, and your sign-off.

Read your first post out loud when it goes up. If it doesn't sound like you, hit reply on the notification email and tell us what's off. We adjust the voice settings before the next one ships.

No. Every post is built per-agent. We don't pull from a shared template library. Your brand colors, your headshot, your photos, your local market data, your topic queue — all of it feeds into a fresh generation each time.

This is the structural difference from Coffee & Contracts and similar template tools. With a shared library, ten agents in the same market grab the same template and the posts look identical. With per-agent generation, that can't happen.

One click from your dashboard. No email, no retention call, no exit survey. The button just works.

Your account stays open. Voice settings, brand, market — all preserved. If you come back later, you don't redo onboarding. We treat cancellation as a feature, not a failure.

It can't ship one. Before any post leaves our system, every number on every slide gets checked against the research we pulled for that topic. If a number isn't in the source data, the whole sentence containing it gets stripped. If a stat headline is unverified, the whole stat is dropped.

Same gate applies to named claims like school rankings or venue mentions. Anything the engine couldn't trace to a real source either gets removed or softened. We'd rather ship a thinner post than ship a fabrication.

Zero. Three carousels post automatically on the days we agreed to. You don't open the app to schedule, approve, or write.

If you want to add an on-demand property post (a new listing, a sold), that takes about 90 seconds — paste the URL or MLS number, upload photos, done. The recurring three-a-week cadence keeps running underneath.

Not at launch. The whole product is built around 'set up once, then never think about it.' Adding an approval step every week breaks that.

If a post comes out wrong — voice off, fact off, photo wrong — tell us and we re-render the next one with the correction. The bad post itself doesn't ship retroactively, but the system learns. Most agents tell us within the first two weeks if something needs tuning, then it stays clean.

We watch the Meta Graph API release notes and adapt. Meta has changed posting rules four times since 2023; we shipped patches each time within a week. Your subscription includes those fixes automatically.

If Meta ever fully shuts down third-party publishing for business accounts (very unlikely, but worth saying), we'd give you a refund for the remaining month and a clear note about what we're doing next.

C&C sells you templates. You still have to customize, caption, schedule, and post each one. That's the work that takes 2 to 4 hours a week. Steadyard does that work for you. The first 100 agents lock in $79 a month for life; after that it's $129.

Math another way: an agent's typical commission is $5,000 to $15,000. If steadyard helps you look serious enough to win one extra listing a year, the math is conservative. We're not competing on price with the template tools — we're competing on whether the work gets done.

In your first seven days we ship 5 posts instead of 3. The point is to fill out the top of your grid so anyone landing on your profile in week one sees a serious, active agent — not the dead Instagram they would have seen a week earlier.

After week one it settles into the steady three-a-week cadence forever.

One refund-backed guarantee at launch: three posts in your dashboard within 5 minutes of finishing the quiz. If we miss it, full refund. Automatic, no email request.

Beyond that, you can cancel any time with one click — so the most you're ever 'stuck' with is the month you've already paid for. The 24-hour first-post-live target isn't refund-backed at launch because Meta's API timing varies for new accounts; we'll add the public guarantee once we've proven the pipeline at 95%+ over a real cohort.